Effective Date: 7 April 2025
Company Name: The Tech Query Software Solutions
Legal Name: Vikrm Kumar
Welcome to The Tech Query Software Solutions. By using our services, you agree to the following terms and conditions:
1. Services Offered
We provide software development, IT consulting, SaaS products, training, and custom tech solutions. Clients may hire freelancers through our platform to complete specific projects.
2. Payments
Clients are required to make timely payments for services rendered, including but not limited to:
- Project development
- Subscriptions and SaaS usage
- Consultations and training
- Custom software requests
All payments are processed securely via integrated payment gateways.
3. Payouts
We use payouts for:
- Paying freelancers for completed work
- Settling vendor invoices
- Issuing customer refunds (where applicable)
- Disbursing employee/contractor salaries and bonuses
- Processing incentives and rewards
- Reimbursing business-related expenses
Payouts are subject to verification and approval.
4. Refund Policy
Refunds are issued in cases of service non-delivery, project cancellation before initiation, or overpayment. Refund eligibility is reviewed on a case-by-case basis.
5. Freelancer Engagement
Freelancers are independent professionals. The Tech Query facilitates project opportunities but does not guarantee continuous work. Payouts to freelancers are made after client approval of deliverables.
6. Confidentiality
All parties agree to maintain the confidentiality of shared data, code, and business information unless otherwise stated in writing.
7. Limitation of Liability
The Tech Query is not liable for indirect damages, losses, or third-party claims arising from the use of our services.
8. Modifications
We reserve the right to modify these terms at any time. Updates will be posted on our website and will take effect immediately.
9. Governing Law
These terms are governed by the laws of (JURISDICTION – STATE) State – Rajasthan Zone – Jodhpur-II Circle – Circle-A Barmer Jodhpur II Ward – Circle-A Barmer Jodhpur II Ward-II.